Our No Quibble Return Policy
14-DAY NO QUESTION ASKED MONEY BACK GUARANTEE
Shopping at Orchira is entirely risk-free because of our 14-day money-back guarantee. If for any reason you are unhappy with your purchase, you can return it to us in its original condition within 14 days of the date you received the product, unused and unworn and we will issue a full refund for the price you paid for it. Please note it may take 5-10 days for the refund to be cleared in your original payment method, your bank or credit card or PayPal. This is the time taken once we initiate the refund request which is as soon as we receive the returned items.
60-DAY FREE REPAIR OR REPLACEMENT WARRANTY
We are confident in the quality of our jewellery craftsmanship and we back it up by offering a 60-day free repair or replacement warranty on all jewellery sold at Orchira online boutique.
We are confident that you will enjoy Orchira jewellery and we back it up by offering FREE delivery to the UK and European Union.
100% QUALITY AND AUTHENTICITY GUARANTEE
All jewellery sold by Orchira are guaranteed to be authentic and comes with a Certificate of Authenticity assuring that the purchased product is an authentic and genuine Orchira creation adhering to the highest professional, ethical and quality standards.
100% SAFE & SECURE ONLINE EXPERIENCE
Shopping at Orchira is 100% safe because this website is secured using a trusted SSL certificate and regularly tested to ensure that high security standards are maintained. We are 100% compliant with the Payment Card Industry Data Security Standard, which has been independently certified.